Question to André: “How to stop the Microsoft Pop-up Scams?” — Psinergy LLC
X
Menu

Question to André: “How to stop the Microsoft Pop-up Scams?”

Question: Andre, can you share how we can get rid of the scam that opens a dialogue box telling us to call Microsoft (of course it’s not Microsoft)? The dialogue box will not close when I attempt to close; it just reappears. And I have to shut my laptop down and run virus-removal apps…. I’ve researched it on the web and the solution to get rid of that malware seems awfully complicated. Is it really that complicated? My temporary solution is run Avast first, followed by Malware app, which quarantines it. But the scam appears to be popping up for more often. sO aNNOyinG! Anyone else found a way to solve this without spending a lot of money?

André’s Response: That’s a great question! Unfortunately, there are a lot of different ways that message presents itself, the most common of which is a pop-up from a website. #AdBlockPlus and #PoperBlocker are 2 options which can help.

You are correct that it is a scam and not actually Microsoft. So, please do not cal he number, and never give them remote access to you computer.

Quite often, there is an X in the upper right corner of the dialog box to close it, but it comes right back when you try to close the tab, normally with one slight change. There should be an option box to prevent the page from creating additional dialogs. Once that is checked you should be able to close the dialog and tab or browser.

If it comes up by itself, outside of a browser, then you should really get the system fully scanned for viruses and malware.

Response from Questioner: thank you for letting me know it is OK to check the option box to prevent the page from creating additional dialogs. I thought checking that would invite something invasive — so I really appreciate knowing that that is how I should be able to close the dialog. thank you! Do you recommend AdBlockPlus over PoperBlocker?

André’s Response: AdBlockPlus and PoperBlocker do different things, so both are beneficial, and both can be used at the same time.

 

Here are some example images

Microsoft Support Scams on the rise Popup-Scam-Virus-Malware-example-1 Popup-Scam-Virus-Malware-example-2

More example images here

The post Question to André: “How to stop the Microsoft Pop-up Scams?” appeared first on Psinergy Tech.

You Might Also Liked

Firefox Vulnerability – known about for 17 years 1903 is here, what have we seen? Change your Facebook password now! Severe RCE Flaw Disclosed in Popular LibreOffice and OpenOffice Software — The Hacker News Windows 7 and Planning for the Future Microsoft Issues Emergency Patch for Windows 7 – 10, including Server OS UPnP has been a security risk for years, but now it’s WORSE! Avast had a glitch! – “DNS server isn’t responding”

Upcoming Events

Jul
28
Sun
all-day Delta Aquarids Meteor Shower
Delta Aquarids Meteor Shower
Jul 28 all-day
The Delta Aquarids is an average shower that can produce up to 20 meteors per hour at its peak. It is produced by debris left behind by comets Marsden and Kracht. The shower runs annually from July 12 to August 23. It peaks this year on the night of July[...]
Jul
31
Wed
all-day Mercury Retrograde Ends
Mercury Retrograde Ends
Jul 31 all-day
see http://cantonbecker.com/retrograde for details…Click to print (Opens in new window)Click to share on Facebook (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Twitter (Opens in new window)MoreClick to share on Reddit (Opens in new window)Click to share on Pocket (Opens in new window)Click[...]
Aug
10
Sat
10:00 am Intro to Esogetics Crystal Thera... @ Psinergy Natural Health & Holistic Wellness
Intro to Esogetics Crystal Thera... @ Psinergy Natural Health & Holistic Wellness
Aug 10 @ 10:00 am – 6:00 pm
Intro to Esogetics Crystal Therapies @ Psinergy Natural Health & Holistic Wellness
An Apothecary of Light class These simple treatments from Esogetics Crystal Therapies are designed for health maintenance and self-help with common complaints from a natural health viewpoint. The therapies learned in this module are for everybody, be it at home or on the road. We are offering this workshop for health-conscious[...]
Aug
12
Mon
all-day Perseids Meteor Shower
Perseids Meteor Shower
Aug 12 all-day
The Perseids is one of the best meteor showers to observe, producing up to 60 meteors per hour at its peak. It is produced by comet Swift-Tuttle, which was discovered in 1862. The Perseids are famous for producing a large number of bright meteors. The shower runs annually from July[...]
Sep
5
Thu
6:00 pm Signals of the Body & Activating... @ Psinergy Natural Health & Holistic Wellness
Signals of the Body & Activating... @ Psinergy Natural Health & Holistic Wellness
Sep 5 @ 6:00 pm – 9:00 pm
Signals of the Body & Activating Dreams for Healing @ Psinergy Natural Health & Holistic Wellness
Learn 21+ Holistic self-care therapies that use a combination of touch and a special blend of essential oils and light to clear blockages and help promote health and wellbeing in this 1/2 day workshop. Therapies include body zones to promote dreaming, release emotional polarities and promoting emotional balance and areas to[...]
Sep
23
Mon
2:50 am Autumnal Equinox (Fall)
Autumnal Equinox (Fall)
Sep 23 @ 2:50 am – 3:50 am
The Sun will beam down directly on the equator giving us just about equal amounts of day and night in most parts of the world. If you live south of the equator, this is your Spring Equinox. Also, try balancing an egg on its end! Whether or not you succeed[...]
Oct
8
Tue
all-day Draconids Meteor Shower
Draconids Meteor Shower
Oct 8 all-day
The Draconids is a minor meteor shower producing only about 10 meteors per hour. It is produced by dust grains left behind by comet 21P Giacobini-Zinner, which was first discovered in 1900. The Draconids is an unusual shower in that the best viewing is in the early evening instead of[...]
Oct
12
Sat
10:00 am Colorpuncture for Me and My Family @ Psinergy Natural Health & Holistic Wellness
Colorpuncture for Me and My Family @ Psinergy Natural Health & Holistic Wellness
Oct 12 @ 10:00 am – 6:00 pm
Colorpuncture for Me and My Family @ Psinergy Natural Health & Holistic Wellness
An Apothecary of Light class These simple treatments from Esogetics Colorpuncture are designed for health maintenance and self-help with common complaints from a natural health viewpoint. The therapies learned in this module are for everybody, be it at home or on the road. We are offering this workshop for health-conscious[...]
Oct
21
Mon
all-day Orionids Meteor Shower
Orionids Meteor Shower
Oct 21 all-day
The Orionids is an average shower producing up to 20 meteors per hour at its peak. It is produced by dust grains left behind by comet Halley, which has been known and observed since ancient times. The shower runs annually from October 2 to November 7. It peaks this year[...]
Oct
31
Thu
all-day Mercury Retrograde Begins
Mercury Retrograde Begins
Oct 31 all-day
see http://cantonbecker.com/retrograde for details…Click to print (Opens in new window)Click to share on Facebook (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Twitter (Opens in new window)MoreClick to share on Reddit (Opens in new window)Click to share on Pocket (Opens in new window)Click[...]